Privacy policy

Virtual Cleaning Expo is committed to protecting the privacy of users, and providing an optimized user experience on the Website.
The Website www.virtual-cleaning-expo.eu is operated by the company Sano S.R.L., whose legal notices are outlined below.

1. Personal Data
The use of the www.virtual-cleaning-expo.eu requires the provision of certain personal data by users.
Personal data the user provides through the contact form
Contact forms allow the user to request information and/or contact the sales department.
The following information is required: name, email address and message. Providing this data is required in order for Sano S.R.L. to respond to the user’s request. The user may also indicate the subject of the message.
The user who does not wish to provide the mandatory information will not be able to make a contact request.

Use of Personal Data by Sano S.R.L.
Data controller: Sano S.R.L. is the company responsible for processing this Personal Data.
Purpose and legal basis: the Personal Data collected and processed by Sano S.R.L makes it possible to contact the user and to respond to his or her request, then to manage the follow-up of the relationship between Sano S.R.L. and the user. This data processing is carried out at the user’s request so that he or she can be contacted and, if appropriate, be provided with a service.
The data collected may also be used by Sano S.R.L. to compile a file of contacts, prospects and clients, and to send the user emails containing information about www.virtual-cleaning-expo.eu, its activities, products and services, with the user’s consent.
Sano S.R.L. undertakes not to transmit this data to third parties, except with the user’s consent or in the cases provided for in this policy.
Recipients and subcontractors: in compliance with the purposes set out above, the user’s Personal Data may be communicated to Sano S.R.L. staff and suppliers acting as subcontractors (such as its host), including certain service providers based outside the European Union. Sano S.R.L. takes all necessary measures to require that these suppliers comply with the applicable regulations and, where appropriate, that transfers be based on an adequate level of protection or sufficient guarantees.
Preservation and archiving: Personal Data concerning the user is kept for a period of 2 years to enable Sano S.R.L. to contact the user and archived for a period of 3 years, the duration necessary for the recognition, exercise or defense of a legal claim.
These periods are applicable from the date of processing of the user’s contact request or the last contact, if this date is later.
Sano S.R.L. does its utmost to store and archive this Personal Data under appropriate security conditions, in compliance with the applicable provisions, using current technology.
The user’s rights concerning the Personal Data communicated to Sano S.R.L.
In accordance with the regulations in force, the user has the following rights over the Personal Data concerning him or her that he or she has communicated to Sano S.R.L.:
•  A right to access and rectification;
•  A right to erase data (“right to forget”), a right to limit processing and a right to object to processing in the cases provided for by the regulations in force;
•  The right to define guidelines regarding the fate of personal data after death;
•  A right to the portability of the raw data provided to Sano S.R.L.;
In particular, any person has the right to object to the receipt of information emails from Sano S.R.L. at any time. The subscriber user will be able to unsubscribe by clicking on the link present in the information emails provided for this purpose.
These rights can be exercised by contacting Sano S.R.L. at the address below.
These rights must be exercised under the conditions provided for by the regulations in force. In particular, a proof of identity of the requester may be requested in order to prove his or her identity to Sano S.R.L., in order to prevent any unauthorized access to the Personal Data in question.

2. Contact details (Legal information)
The company Sano S.R.L. publishes the Website.
You can contact Sano S.R.L.:
Electronically using the following email address: office@virtual-cleaning-expo.eu
• By post at the following, address Sarmisegetusa str., no. 21, 900683 Constanta, Romania.